We believe it’s much more likely in the future that project teams are coming from different organizations. Maybe they’re not even working in an office building anymore. Maybe they use one of those co?location work environments that are increasingly popping up, because the value proposition is interesting for companies that don’t want to own and manage real estate anymore.They can draw on some of the expertise that might be part of that environment, the community. It might not even be related to the project they’re working on, but they have access to some of those people and those resources.

Then, when they work, we have this idea that a lot of work that happens, knowledge work, information work, scales from very informal…we don’t even know exactly where this thing could be going. It could be a high?level conversation about something, to “Hey, there’s an idea that looks interesting. Let’s explore that further, maybe do some research around that,” to “Hey, there’s an emerging project, an opportunity,” whatever it might be, to something that’s much more formalized.

Then, all of the sudden, you start bringing in resources, other people, and you start developing a plan of action to accomplish a mutual goal. Then you want to have more capabilities, tools to support you on this journey. What we don’t have right now is the ability to scale from this very informal to this very rich tool environment.

We have examples across the spectrum, but this very adoptive, integrated flow, is still something that we’re building towards, that we’re investing in, at least from a Microsoft perspective. We can talk about tools like Yammer, and why there is value, but I think where the future is, is the integration of some of those capabilities in the workflow of what people actually want to do.

You don’t have to open up another app, another tool, to be able to do, maybe a video chat. In the context of your work, it is almost part of the DNA, and integrated into the way you work, to have these sharing, collaboration, communication powers and capabilities.

Article source: http://www.psfk.com/2012/09/future-intuitive-office-communication.html